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Privacy Policy

A. Introduction

The privacy of our website visitors is of utmost importance to us, and we are committed to protecting it. This policy explains what we do with your personal information. Consenting to our use of cookies in accordance with this policy when you first visit our website allows us to use cookies every time you visit our site.

B. Source

This document has been created with the help of a SEQ Legal template (seqlegal.com) and has been modified by the Qoncierg team.

C. Collection of Personal Information

The following types of personal information may be collected, stored, and used:

Information about your computer, including your IP address, geographical location, browser type and version, and operating system.
Information about your visits and use of this website, including the referral source, duration of visit, pages viewed, and website navigation paths.
Information such as your email address, which you provide when registering on the site.
Information you enter when creating a profile on our website, such as your name, profile picture, gender, date of birth, marital status, interests, hobbies, educational background, and professional history.
Information such as your name and email address, which you enter to subscribe to our emails and/or newsletters.
Information you enter when using our website’s services.
Information generated during the use of our website, including when, how often, and under what circumstances you use it.
Information about purchases you make, services you use, or transactions you carry out on our site, including your name, address, phone number, email address, and banking information.
Information you post on our website with the intent of publishing it on the internet, including your username, profile pictures, and the content of your posts.
Information contained in any communications you send us by email or through our website, including their content and metadata.
Any other personal information you provide to us. Before disclosing personal information about another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information according to the terms of this policy.

D. Use of Your Personal Information

The personal information provided to us through our website will be used for the purposes described in this policy or on the relevant website pages.

We may use your personal information to:

Administer our website and business.
Personalize our website for you.
Enable your use of the services available on our website.
Send you the goods purchased on our website.
Provide you with the services purchased on our website.
Send you statements, invoices, and payment reminders, and collect payments from you.
Send you non-marketing commercial communications.
Send you email notifications you have specifically requested.
Send you our newsletter by email, if you have requested it (you can inform us at any time if you no longer wish to receive our newsletter).
Send you marketing communications related to our business or carefully selected third-party businesses that we believe may interest you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer wish to receive marketing communications).
Provide statistical information about our users to third parties (but those third parties will not be able to identify any individual user with that information).
Deal with inquiries and complaints made by or about you regarding our website.
Maintain the security of our website and prevent fraud.
Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service).
And other uses.
If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you grant to us. Your privacy settings can be used to limit the publication of your information on our website and can be adjusted in your website privacy settings. Without your explicit consent, we will not provide your personal information to third parties for direct marketing purposes, nor will we allow other third parties to do so.

E. Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (meaning our subsidiaries, our ultimate holding company, and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

To the extent that we are required to do so by law.
In connection with any ongoing or prospective legal proceedings.
To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
To the buyer (or prospective buyer) of any business or asset we are (or are contemplating) selling.
To any person we reasonably believe may apply to a court or other competent authority for the disclosure of that personal information, where, in our reasonable opinion, such court or authority would be reasonably likely to order the disclosure of that personal information.
Other than as provided in this policy, we will not provide your personal information to third parties.

F. International Data Transfers

The information we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

The information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

Personal information that you publish on our website or submit for publication may be available, via the internet, worldwide. We cannot prevent the use (and misuse) of such information by others and expressly consent to the transfer of personal information described in this Section E.

G. Retention of Your Personal Information

This Section G outlines our data retention policies and procedures, which are designed to help us comply with our legal obligations regarding the retention and deletion of personal information. Personal information we process for any purpose will not be kept for longer than necessary for that purpose or purposes. Without prejudice to Section G-2, we will generally delete personal data falling into the categories set out below on the date and time specified below:

This type of personal data will be deleted. Notwithstanding the other provisions of this Section G, we will retain documents (including electronic documents) containing personal data:

To the extent that we are required to do so by law.
If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.
To establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

H. Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We will store all the personal information you provide on our secure servers (password- and firewall-protected). All electronic financial transactions entered into through our website will be protected by encryption technology. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

I. Amendments

We may occasionally update this policy by posting a new version on our website. You should check this page occasionally to ensure you are familiar with any changes to this policy. We may notify you of changes to this policy by email or through our website’s private messaging service.

J. Your Rights

You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to the following:

Payment of a fee of 50€.
The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a notary, plus an original copy of a utility bill showing your current address).
We may withhold personal information you request to the extent permitted by law. You may instruct us at any time not to process your personal information for marketing purposes. In practice, you will usually expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

K. Third-Party Websites

Our website contains hyperlinks to third-party websites and information about them. We have no control over these sites and are not responsible for their privacy policies or practices.

L. Updating Information

Please let us know if the personal information we hold about you needs to be corrected or updated.

M. Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be « persistent » or « session » cookies: a persistent cookie is stored by the browser and remains valid until its expiration date, unless deleted by the user before that date; a session cookie, on the other hand, expires at the end of the user’s session, upon closing the browser. Cookies generally do not contain any information that personally identifies a user, but personal information we store about you may be linked to information stored in and obtained from cookies.

We only use session cookies and persistent cookies on our website.

We use Google Analytics and Adwords on our website to: recognize a computer when a user visits the website/ track users as they navigate the website/ enable the use of a shopping cart on the website/ improve the website’s usability/ analyze the use of the website/ administer the website/ prevent fraud and improve website security/ customize the website for each user/ send targeted advertisements that may interest certain users.

Most browsers allow you to refuse or accept cookies. For example: with Internet Explorer (version 10), you can block cookies using the cookie management override settings available by clicking on « Tools, » « Internet Options, » « Privacy, » and then « Advanced »; with Firefox (version 24), you can block all cookies by clicking on « Tools, » « Options, » « Privacy, » and selecting « Use custom settings for history » from the drop-down menu and unchecking « Accept cookies from sites »; and with Chrome (version 29), you can block all cookies by accessing the « Customize and control » menu, then clicking « Settings, » « Show advanced settings, » and « Content settings, » and then selecting « Prevent sites from setting data » under the « Cookies » header.

Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you may not be able to use all the features of our website.

You can delete cookies already stored on your computer. For example, with Internet Explorer (version 10), you must manually delete the cookie file; with Firefox (version 24), you can delete cookies by clicking on « Tools, » « Options, » and « Privacy, » then selecting « Use custom settings for history » and clicking on « Show Cookies, » and then « Remove All Cookies »; and with Chrome (version 29), you can delete all cookies by accessing the « Customize and control » menu, then clicking « Settings, » « Show advanced settings, » and « Clear browsing data, » and then selecting « Cookies and other site data » before clicking « Clear browsing data. »

Deleting cookies will have a negative impact on the usability of many websites.